We are Professional Musical Instrument Store in Japan. Export only Store
【Shipping】
We use the following delivery service.
Standard Shipping by EMS
or
Economy Shipping by SAL
Suppurted by JAPAN POST
※Please feel free to contact us. If you have questions about delivery service.
【About Accident during transportation】
You can receive a guarantee only if you have selected a shipment with insurance.
Please perform the following actions if the item arrived is damaged.
1, Please contact the corruption situation. With photo is desirable.
2, Please submit a damage report to the delivery service.
And we will submit a damage report to the delivery service once you have completed the above-mentioned matters.
If we have received the insurance.
We will decide in consultation with the customer. It is re-delivery of equivalent products or Full refund .
【About Return】
Please contact us first with seven working days for any returns,
Buyer pays shipping cost from buyer's country to Japan when being returned.
In case of return, the shipping cost won't be refunded.